Ascension Living - Refund Policy; Terms & Conditions
Refunds For Services or Products:
Once any service has been purchased, a refund request must be approved. No request shall be approved after 48 hours of initial purchase or booking date.
If you request a refund, it must be approved by Eric E. Sanchez or an Ascension Living member of authority.
There are no refunds granted after:
1. A customer receives what is stated under the service or product page of choice.
2. A Health Assessment is reviewed and a Herbal Protocol, Diet Plan or Juicing Plan has been sent to the client/ customer.
NOTE: Any refunds that are approved will be issued minus a 30% administration fee, plus any fees part of processing the transaction.
Forms of approved refunds will be:
- Refunded back to the original form of payment.
- Company credit.
Termination Of Services:
At no time and under any circumstances shall Ascension Living tolerate any acts of harassment, threats, violence, destruction, or abuse from the client and/ or any parties associated with said client. If this occurs, Ascension Living reserves the right to immediately cease and dismiss all services with no refund.
If a refund is requested for a service that was terminated due to circumstances not listed above, the client understands that Ascension Living reserves the right to approve or deny the request.
After 30 days of non-communication between the client and Ascension Living, unless otherwise agreed upon (such as waiting for an appointment), services will be considered abandoned/ inactive and no refunds will be issued. Also, Health Assessment & Business Agreement forms must be completed and returned back to Ascension Living within 30 days or they will also be considered abandoned/ inactive.
A Reinstatement Fee of $50 per case will apply in order to reactivate an inactive/ abandoned case.
No refunds will be given for downloadable products (ebooks, pdfs, etc.).
In purchasing any services or products, you are in agreement with these terms and conditions.